How do I choose without smelling first?+
Use the questionnaire to shortlist, then compare the verified families and notes. Testing on skin remains recommended.
Does the questionnaire use AI?+
No. The score is deterministic, testable and based only on the catalogue.
Does my card data pass through ADURA?+
No. Stripe Checkout hosts the entry; ADURA only receives the necessary statuses.
When is an order paid?+
Your order is marked as paid as soon as Stripe securely confirms the payment, usually within seconds.
Can I order without an account?+
Yes. Orders are placed without creating an account, which simplifies checkout and limits the data collected.
What are the delivery times and fees?+
Available destinations, delivery methods, fees and estimated times are displayed before you place your order. ADURA usually prepares orders within 1 to 2 business days.
Can I return a fragrance?+
Yes. You have 14 days from receipt to withdraw. Direct return costs are borne by you; see the Returns and refunds page for the full procedure.
Are ADURA's fragrances genuine?+
Yes. ADURA offers fragrances from recognised brands (Lattafa, Rasasi, Afnan and others). Each product page states the brand, size and olfactory family.
Are several sizes available for the same fragrance?+
Some references are available in several sizes (for example 10ml, 50ml, 100ml). Available sizes are shown directly on the product page.
How can I track my order?+
A confirmation email is sent as soon as payment is validated. Your order status remains visible from the confirmation page shown after payment.
